Chapter 12

Incentive pay- has always been a motivation and beneficial for most employees, it's a way of giving back to the employees for all the extra hard work or skills implemented by employees. Determination and commitment adds for incentive. When I first started working as a tour guide my boss would give me a hundred dollar bill and just says, "keep up the hard work" and he would thank me too. I didn't know anything about incentive only bonuses at the end of each season. However I think it keeps employees in control of their work area through attitudes and the relations between customers and businesses. I wondered how these are measured? I didn't know it existed.